【Online Trade Community】
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Most frequent questions and answers.
Yes. If you’re not happy with any aspect of the services provided to you as a paid member and wish to discontinue the membership or paid subscription, you can request a refund as follow our refund policy.
We’re using two systems to verify our members and their offers.
・Report Content System
Each and every buy lead posted on Online Trade Community is verified. we have a dedicated buyer lead verification team. This team speaks with hundreds of buyers on the phone, each day, to ensure the leads are high on quality and have sufficient details for you to prepare a meaningful quotation.
However, since the daily volume of leads posted is quite high, it is not possible for us to carry out detailed verification of a buyer’s authenticity by looking at his/her company documents. Employing third party verification agencies to scrutinize each buyer is also not economically feasible at large scale. Therefore, we advise users to independently verify every buyer they meet online by requesting them for their company documents, identity proof, credit checks etc.
Unfortunately, we do not provide FREE trial of our paid plans.
The currency for payment is US dollar.
- Your bank account
- Your Visa, MasterCard, Discover, American Express card, JCB or Union pay.
- If you have a PayPal Cash or PayPal Cash Plus account, you can also use your balance.
【PPE Buyers Group】
Your account will be upgraded immediately.
【Unlimited Message & Members Searching System】
It usually takes from 1-6 hours during week days, and up to 24 hours during weekends and public holidays.